Tech Glossary

What is Front Office?

Front Office is a part of an organization or company that is responsible for managing administrative and customer-related tasks. It can include handling phone calls, answering e-mails, booking meetings and receiving visitors. Like Adobe Photoshop, there are various programs and systems to facilitate Front Office work. Examples of such systems are Microsoft Outlook for email management, Microsoft Teams for meeting bookings and reception systems for managing visitors. Front Office is an important part of an organization's business because it is the first impression that visitors and customers get of the company. An efficient and well-functioning Front Office is crucial to creating a positive experience for visitors and customers.