Tech Glossary

What is CSM?

CSM is a very important skill in IT, and it is a skill that every IT company should possess. CSM is short for customer service management and it means handling the customer's IT system in a professional manner. It is a very important competence for all IT companies, because it is the customer's IT system that is the most important for the company. CSM is a skill that every IT company should have, and it's a skill that every IT company should have.